Order and shipment

Ordering your products from us? Then you can count on your order being delivered super fast, and you will receive free, clear samples with every order, along with a discount card for 10% off your next order. In addition, you automatically save with the Beautymiles loyalty program.
Your specific products are packed with the greatest care and, via PostNL, are often shipped the same day. We stand for quality and are known for our excellent service! At Beauty Salon Jacqueline Paumen, we like to dot our i's and provide you with a unique shopping experience!
Are you looking for personal advice or do you have questions? Then please feel free to get in touch.

ORDERING
Order your favorite products in a few simple steps:

1. Choose your product and click 'Order'.
2. The product is now automatically placed in the shopping cart; you can choose to continue shopping or to place an order.
3. While shopping, you can click on 'Shopping Cart' in the top right to view and update the products in your cart.
4. Have you got everything? Then you can finalize your order!
5. Do you have a discount code? Enter it under 'Discount code' and click apply to activate your code. You will then see that the discount has been immediately deducted from the total amount.
6. Ready? Click on 'Order completed'!
7. Are you new to Beauty Salon Jacqueline Paumen? Then choose 'Register new customer' and create an account.
8. Do you already have an account? Then log in under 'Existing customers'.
9. Choose your payment method and select your shipping method.
10. Have you filled in everything correctly? Then press continue.
11. In the comments field, you can add any remarks or questions.
12. Check the box "I agree to the terms and conditions" and click place order.
13. Paying via iDEAL: Select your bank and pay in your trusted payment environment.

Yes, it worked! You will receive a confirmation of your order. We will pack your order with great care and love. Just a little more patience, and you can enjoy your favorite products as soon as possible!

PAYING DIRECTLY VIA IDEAL OR DID YOUR ONLINE PAYMENT FAIL?
No problem! Attached to your invoice is a link you can use to pay. A bank transfer is also possible, of course. These details are also on the invoice.

SHIPPING
If you order on business days before 3:00 PM, your package will be sent out the same day. If you order after 3:00 PM, we will still do our utmost to bring your order to PostNL before 5:00 PM. If we are unable to do so, we will ship your order the next shipping day. We keep all products in stock as standard. Sometimes a product is so popular that we have to wait for a new shipment. In that case, the delivery time is usually 2 to 3 business days. If it takes longer than 3 business days, we will clearly contact you.

Free shipping
We ship all our orders within the Netherlands and to Belgium with PostNL. You can choose to have your order delivered to your home or to a PostNL pickup point.
Netherlands Parcel post € 4.95 (NL) 
Free shipping from € 50.00 (NL)

Belgium Parcel post € 4.95 (BE) 
Free shipping from € 55.00 (BE)

Germany Parcel post € 8.95 (DE) 
Free shipping from € 65.00 (DE)


Tracking your order
Once we have handed over your order to PostNL, you will receive an email with a Track & Trace code so you can easily follow your order. You can see when the delivery person arrives in your street to deliver your order or when your order is ready at the PostNL pickup point you chose.

Package not picked up and returned
We assume that when you choose to have your order delivered to a PostNL pickup point, you will actually pick up your package. Even if you were not home at the time of delivery and you can pick up your order at a PostNL location in your area, we expect you to collect your package there within 1 week. If the order is not collected within the specified period, the package will be returned to us, and we will unfortunately have to charge you € 12.50 in administrative costs.